CAT Hydraulic Excavator 328D LCR User Manual Page 9

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Maintenance Services. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such
as Scheduled Oil Sampling, Coolant
Sampling and Technical Analysis
help you avoid unscheduled repairs.
Replacement. Repair, rebuild or
replace? Your Cat dealer can help
you evaluate the cost involved so
you can make the right choice.
Ground Level Service. The design
and layout was made with the service
technician in mind. Many service
locations are easily accessible at ground
level allowing critical maintenance
to get done quickly and efficiently.
Air Filter Compartment. The air filter
features a double-element construction
for superior cleaning efficiency.
When the air cleaner plugs, a warning
is displayed on the monitor screen
inside the cab.
Pump Compartment. A service door
on the right side of the upper structure
allows ground-level access to the pump
and pilot filter.
Radiator Compartment. The left rear
service door allows easy access to the
engine radiator, oil cooler and air-to-air-
after-cooler. A reserve tank and drain
cock are attached to the radiator for
simplified maintenance.
Complete Customer Support
Cat dealer services help you operate longer with lower costs.
meets specific needs. These plans can
cover the entire machine, including
attachments, to help protect the
customer’s investment.
Operation. Improving operating
techniques can boost your profits.
Your cat dealer has videotapes, literature
and other ideas to help you increase
productivity, and Caterpillar offers
certified operator training classes to help
maximize the return on your investment.
Product Support. You will find nearly
all parts at our dealer parts counter.
Cat dealers utilize a worldwide
computer network to find in-stock
parts to minimize machine downtime.
You can save money with Cat
remanufactured components.
Service and Maintenance
Simplified service and maintenance save you time and money.
Greasing Points. A concentrated remote
greasing block on the boom delivers
grease to hard-to-reach locations on
the front.
Fan Guard. Engine radiator fan is
completely enclosed by fine wire
mesh, reducing the risk of an accident.
Anti-Skid Plate. Anti-skid plate covers
top of storage box and upper structure to
prevent slipping during maintenance.
Diagnostics and Monitoring. The 328D
LCR is equipped with S•O•S
SM
sampling
and hydraulic test ports for the hydraulic
system, engine oil, and for coolant. A test
connection for the Cat Electronic
Technician (Cat ET) service tool is
located in the cab.
Extended Service Interval. 328D LCR
service and maintenance intervals have
been extended to reduce machine service
time and increase machine availability.
Machine Selection. Make detailed
comparisons of the machines you are
considering before you buy. What are
the job requirements, machine attach-
ments and operating hours?
What production is needed? Your Cat
dealer can provide recommendations.
Purchase. Consider the financing
options available as well as day-to-day
operating costs. This is also the time to
look at dealer services that can be
included in the cost of the machine to
yield lower equipment owning and
operating costs over the long run.
Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan the best
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